IT’S OK TO NOT BE OK: A GUIDE TO SEEKING SUPPORT

Call 000 (Emergency Services) if life is in danger

Our mental health is not fixed or static, and it is important to understand when you should seek help. Knowing when to seek help is a key step in taking control of your mental health. Sometimes having the courage to seek support is difficult, you may feel ashamed, embarrassed or fearful so asking for help can be a challenge.

If you have witnessed a change in your normal behaviours, you should use that as a motivator or driver to take action.

Take Action
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Start a conversation
Start a conversation and seek some support through your personal support networks


Seek support
Seek support through your company EAP (Employee Assistance Program)


Make some changes
Make some changes or additions to your habits and routines that will assist in correcting your change in normal behaviours


Seek clinical support

National Health Services Directory
Find a psychologist
Find a psychiatrist

Further Support Options

There are a range of support options available specific to your personal circumstances or needs. Please find below a comprehensive list of national supports that may be able to help.

24 Hour Crisis Support
If life is in danger call 000.
Lifeline provide confidential 24-hour crisis support and suicide prevention. Phone 13 11 14
Suicide Call Back Service provide 24/7 telephone and online counselling to people who are affected by suicide
Beyond Blue provide support for people affected by depression, anxiety and suicide. Phone 1300 22 4636 (24 hours)
Mental Health & Mental Illness
Black Dog Institute provide a range of clinical supports for people living with mental illness to help you and your GP, psychologist or psychiatrist better manage your mental health condition
Sane Australia provide support for people living with complex mental illness including providing information, support and referral.  Phone 1800 18 7263 (10am-10pm AEST)
QLife provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships
MensLine is a telephone and online counselling service for men with emotional health and relationship concerns available 24/7
Cyber Clinic is an App providing online, face to face, mental health treatment with qualified practitioners via your smart phone, anywhere, anytime
The National Indigenous Critical Response Service supports individuals, families, and communities affected by suicide or other significant trauma
Domestic Violence
1800 Respect is a confidential service available 24/7, providing support for, people experiencing, or at risk of experiencing, sexual assault, domestic or family violence. Phone 1800 737 732
Family & Relationships
Relationships Australia provides relationship support services for individuals, families and communities. Services include counselling, and family dispute resolution (mediation) 
The Family Relationship Advice Line is a national telephone service that helps families affected by relationship or separation issues. Phone 1800 050 321  (Monday to Friday 8am to 8pm, Saturday 10am to 4pm)
Addiction & Gambling
An online text-based counselling for people concerned about their own drinking or drug use, also available to people concerned about a family member, relative or friend
The National Alcohol and Other Drug Hotline offers free and confidential advice about alcohol and other drugs. Phone 1800 805 801
Free 24/7 chat and email counselling and support services for anyone affected by gambling. Phone 1800 858 858 (24/7)
Eating Disorders
Butterfly Foundation support people affected by eating disorders and negative body image issues
Financial Problems
National Debt Helpline helps people tackle their debt problems. Phone 1800 007 007 (Monday-Friday 9.30am – 4.30pm)
Grief
GriefLine Community and Family Services Inc. (GriefLine) provides a national telephone service to support people experiencing loss and grief, at any stage in life
Young People
Kids Helpline is a free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. Phone 1800 55 1800
Headspace provide tailored mental health support for 12-25-year-olds. Support is offered through their 100+ centres, phone or online
Reach Out provide online practical support, tools and tips help young people get through anything from everyday issues to tough times, as well as information for parents

It is important to remember if you are feeling low, anxious or stressed – you are not alone. There are a range of support options available specific to your personal circumstances or needs.